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857 Tyburn Rd, Erdington, Birmingham B24 9NY, UK – 0121 222 8695
Dave Evans at this branch is honestly one of the best sales guys you will ever meet . Lovely and friendly. Goes though everything to the smallest detail and makes sure all your needs are met . I was alittle worried about buying a bigger car but thanks to Dave I got the confidence and the car that Myself and the family are happy with . Even the price. If you need help choosing or even advice Dave Evans is your man . I have started to recommend to friends already and when I am again ready to change my car I wouldn’t go anywhere else . Thanks Dave .
I had an occasion to send in a Service Book as a service stamp had been missed previously. I dealt with Ellen on the phone who was very polite and efficient. Unfortunately, she has been off for a while, so I spoke to her colleague Talha who was equally polite, professional and efficient. He located the book and has dealt with it immediately, even phoning me back to give me an update. Very efficient indeed - thank you.
Glebe Farm Rd, Birmingham B33 9NP, UK – 07863 346980
Had a excellent experience with these guys. Very friendly. Provided me a car with a fresh MOT and breakdown cover free of charge. Car was prepared to a very high standard prior to collection. Will be recommending these guys to friends and family.
I always speak as i find, my car blew it's engine on Friday. Bascially it would cost a fortune to fix. Went to these guys on Monday and saw a lovely car. They said they had to carry out everything that was needed. It would be ready Wednesday/Thursday, phoned Wednesday something had been picked up on MOT needed to sort. He said he knew the urgency and would do their best. They did got my car Thursday everything they said they did and more. They are honest blokes, just very busy and if anything they need more help yo assist. Thanks lads, enjoyed the time. Oh remember i got your number lol. Thanks again i am road worthy again.
4 Wingfoot Way, Birmingham B24 9HF, UK – 0121 796 2239
Went in for a MOT today...top notch service as usual..Brenda was courteous, professional and efficient. Was in and out in an hour...Great stuff.
Great service from parts department. Got a prompt quote for a condenser, but had further questions regarding fitment. Jo in the parts department got all my technical queries answered which enabled me to order the part with confidence. With this good experience I ordered further parts which I had put off for a long time. I chose Lexus Birmingham over my local centre as I wasn't getting a good service locally. Even with the greater distance involved the delivery times were excellent. I look forward to sourcing more service parts at this dealership in the future.
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