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36 Bucklands End Ln, Birmingham B34 6BP, UK – 0121 747 2160
DR's are OK, but the appointment booking system needs a review, You can't book a appointment for the following days, you have to call at 8,30 The same day, you sit on the phone for 20 minutes trying to get through, If you get through and all the appointment's are gone, they tell you to go to a walk in centre, why have I got my own DR's surgery ?, if I can't get to see him, I pet gets better service at the vet's than I do, nice pleasant lady on the phone Says, yes sir, when can you bring him in to see us, its your choice,
2 Hawthorne Rd, Birmingham B36 0HH, UK – 0121 747 2422
Pharmacy on the ground floor and surgery on the first. There is an elevator to travel between the two for people requiring assistance and the bone-idle. The staff in the pharmacy are down to earth and helpful. The pharmacy are on the pulse with details of prescription and procedures. Lovely (I love this word) staff. Equally, the staff working their fingers to the bone in the surgery greet with a smile on their face.
have been phoning in 3 days in a row for results after 11:30am as advised on their telephone messages. They do not answer.. appalling service! hope they change their patient service otherwise will be changing surgery. got through after 30 mins of trying..
287 Kitt's Green Rd, Birmingham B33 9SA, UK – 0121 411 0484
The receptionist are a waste of time having tried to get an appointment for my father three times now. And told fully booked I've phoned and they don't pick up, I've been up In person to no avail. and right now I'm still waiting for now 20 mins for someone to pick up the phone.
Dr Sahay is a really nice doctor, but it takes a long time for them to answer phones, sometimes you have to try 2-3 times and you can be on the phone about half hour before you get through, also you spend a long time in waiting room, I've been twice and both times were almost an hour.... But the same problem with other doctors going by reviews for other surgeries.....
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